Welcome to the Botany IT website
Here you will find information about the IT support team, current projects, services and resources, policies and processes, contact information, and more. Botany IT is here to provide technical resources, services, and support to help everyone in the Botany department work efficiently. To learn about how we can help you, please check out our services and the rest of the site.
HOW TO GET HELP FROM US?
Ways to contact us:
Submit a ticket to Botany IT helpdesk
Email: helpdesk@botany.ubc.ca
Phone: 604-827-1599
In Person: room 1322 in the Biological Sciences Building South Wing
- Wireless Network Maintenance November 9, 2024, 08:00-16:00 PT
- eduroam Service Outage - All Vancouver Island Hospital Sites Friday, November 8, 2024 00:00 - 06:00 PT
- Identity-based Wireless Network Maintenance November 2, 2024, 08:00-13:00 PT
- Planned Interruption to Multiple UBC Enterprise Services on October 23, 2024, 17:00-20:00
- University Computer Management System (UCMS) Maintenance October 19, 2024, 00:00-13:00 PT
- Pinnacle Maintenance October 18, 2024, 08:00-09:00 PT
- UBC Identity Broker (Keycloak) Maintenance October 18, 2024, 06:00-09:00 PT
- Cybersecurity Confidential Communications Website Upgrade October 17, 2024, 18:00-20:00 PT
- Kaltura – Poor Performance and Errors – October 2, 2024 14:27 PT
- UBC Identity Provider Maintenance October 13, 2024, 06:00-08:00 PT
- Workday Scheduled Weekly Maintenance October 11 2024, 21:00 PT to October 12 2024, 01:00 PT
- Integration Enablement Centre APPIAN (BPMS) Cloud Platform 2024 R3 Maintenance on Oct 11, 2024 , 01:00 PT - 09:00 PT
- Chemical and Biological Engineering (CHBE01) Network Switch Replacement October 10, 2024, 20:00 PT to October 11, 2024, 04:00 PT
- UBC Faculty and Staff Email (FASmail) and Student and Alumni Mail (SAM) Service Maintenance October 10, 2024, 18:00 - 23:00 PT
- UBC SharePoint Maintenance Thursday, October 10, 2024 09:00 PT to 17:00 PT
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