To use the Ricoh/HP printers, you need a registered CWL account and at least one valid speedchart. Please feel free to contact us at email@example.com to register or find out more information about your account.
Blue Jeans Conferencing
BlueJeans provides an interoperable cloud-based video meetings service that connects many users across different devices. We can provide video conferencing session for up to 25 participants globally.
Starting on Dec. 1, 2018, we will only accept requests for the new inSync backup service. The old Crashplan backup service will be discontinued on Mar. 14, 2019.
UBC Botany IT
Botany IT Bulletin
- Print service planned outage
We plan to install a new SSL certificate in our print management server (AKA PaperCut server) at 12 PM on Friday, July 12, 2019. After installing this new SSL certificate, we will have to manually reconnect all associated devices to the print management server, which will take 10 to 15 minutes each. This will affect […]
- UBC Enhanced CWL (Multi-factor Authentication)
On May 31, 2019, Faculty of Science board UBC Enhanced CWL For more info about UBC Enhanced CWL please check https://privacymatters.ubc.ca/learn-about-enhancedcwl
- Botany websites unavailable for updates.
All Botany Drupal websites (botany.ubc.ca, in.botany.ubc.ca, db.botany.ubc.ca) are not available between 3-5pm on Wednesday, Mar 13, 2019.
- Botany Drupal websites update
All Botany Drupal websites will be unavailable briefly between 4-5PM on Wednesday, Feb 20 for security updates.
- Botany Backup Service back to normal
Due to backup storage system migration request by UBC IT, Botany Backup service was unavailable for a few days. It took more time to migrate than we expected. But finally this service is back to normal since early on Saturday, Feb 9.
- Botany websites maintenance – done
Several Botany websites were temporary unavailable for maintenance. Now we have applied the security patches. Everything should be back to normal.
- Backup service recovered
Botany backup service is now back to work around 3PM on Jan 16, 2019. There was some storage problem. We contacted UBC IT, and they have fixed the problem.
- Botany Drupal Websites offline for security updates
All Botany Drupal Websites (www.botany.ubc.ca, in.botany.ubc.ca, and db.botany.ubc.ca) are taken offline for security updates from 10AM-12PM on Wednesday, Apr25.
- Botany Drupal websites 2 hour offline on March 28
As requested by UBC IT, we will take all three Botany Drupal websites (botany.ubc.ca, in.botany.ubc.ca, db.botany.ubc.ca) offline at 10am tomorrow (Wednesday, Mar 28th), so that we can install security patches to fix a highly critical security vulnerability. All three websites are scheduled to be offline for around 2 hours. If you are managing your own […]
- No more Xerox in Botany
The last two leased Xerox printers in Botany have been disconnected today. Please check https://it.botany.ubc.ca/it-services-and-resources/print-service/ for other available printers.
UBC IT Bulletin
- RESOLVED: Campus Energy Centre Connectivity Issues February 23, 2020, 11:28 PT
Update: February 23, 2020, 11:28 PT The network connectivity issues affecting the Campus Energy Centre have now been resolved. Update: February 23, 2020, 11:00 PT The Campus Energy Centre is currently experiencing both wired and wireless network connectivity issues. Technicians are on site currently investigating the issue but no estimated time of repair has been […]
- Production Enterprise Message Queue (ActiveMQ) Maintenance February 25, 2020, 07:00-08:00 PT
The Production Enterprise Message Queue service will be undergoing maintenance on February 25, 2020, from 07:00-08:00 PT. No impact to users is expected.
- UBC Hospital Voice Service Maintenance February 25, 2020, 22:00 to February 26, 04:00, PT
Our service provider will be performing maintenance affecting the UBC Hospital phone service between February 25, 22:00 to February 26, 04:00 PT. No impact is anticipated as a result of this change.
- UBC Hospital Voice Service Maintenance February 26, 2020, 00:00-06:00 PT
Our service provider will be performing maintenance affecting the UBC Hospital phone service between February 26, 2020, 00:00 – 06:00 PT. No impact is anticipated as a result of this change.
- BCNET Information Technology Maintenance February 27, 2020, 18:00 – 21:59 PT
From: 18:00 PT Thursday, February 27, 2020 To: 21:59 PT Thursday, February 27, 2020 Reason: BCNET internal and external servers will be patched as part of this maintenance. Effects: Impact will be minimized to BCNET IT services as redundant systems are in place. Some of these systems include the following; DNS, NTP, Eduroam, […]
- UBC IT Q9 DNS Maintenance – February 22, 2020, 08:00-11:00 PT
UBC IT will be conducting maintenance on its Q9 DNS server on February 22, 2020 08:00-11:00 PT. No expected impact to DNS services.
- PCI Environment Maintenance February 18, 2020, 09:00 PT – February 21, 2020, 16:00 PT
We will be performing non-disruptive maintenance to the PCI management environment from February 18, 2020, 09:00 PT to February 21, 2020, 16:00 PT There will be no impact to any services hosted within the PCI environment.
- A number of emails have been erroneously sent February 20, 2020, 15:20 PT
A number of emails have been erroneously sent to a number of people with the subject “Sandbox: Cancelled Tuition Waiver” sent by a Deloitte.ca email address. Please note that these messages were sent in error and no tuition waivers have actually been cancelled.
- Campaign of CEO Fraud targeting UBC February 20, 2020, 14:25 PT
The UBC Cybersecurity team is aware of an ongoing campaign of CEO Fraud currently targeting UBC. The sender asks the recipient to go and buy a certain number of gift cards (iTunes, Steam, Amazon, etc) in specific denominations, scratch the back of the cards then send pictures of the back of the cards to […]
- UBC Vancouver Load Balancer Maintenance February 19, 2020, 20:00-22:00 PT
February 19, 2020, 20:00-22:00 PT We will be performing maintenance on the UBC Vancouver load balancer which may cause a brief interruption on some UBC Enterprise Services, including: * Authentication (CWL) * EduCloud Server Administration Portal * FASmail * FMS * HRMS * Kaltura * SharePoint * SIS * Skype for Business * […]