Botany IT
Welcome to the Botany IT website
Here you will find information about the IT support team, current projects, services and resources, policies and processes, contact information, and more.
Botany IT is here to provide technical resources, services, and support to help everyone in the Botany department work efficiently.
To learn about how we can help you, please check out our services and the rest of the site.
Botany Drupal websites update
All Botany Drupal websites will be unavailable briefly between 4-5PM on Wednesday, Feb 20 for security updates.
Botany Backup Service back to normal
Due to backup storage system migration request by UBC IT, Botany Backup service was unavailable for a few days. It took more time to migrate than we expected. But finally this service is back to normal since early on Saturday, Feb 9.
Botany websites maintenance – done
Several Botany websites were temporary unavailable for maintenance. Now we have applied the security patches. Everything should be back to normal.
Backup service recovered
Botany backup service is now back to work around 3PM on Jan 16, 2019. There was some storage problem. We contacted UBC IT, and they have fixed the problem.
Botany Drupal Websites offline for security updates
All Botany Drupal Websites (www.botany.ubc.ca, in.botany.ubc.ca, and db.botany.ubc.ca) are taken offline for security updates from 10AM-12PM on Wednesday, Apr25.
HOW TO GET HELP FROM US?
Ways to contact us:
Submit a ticket to Botany IT helpdesk
Email: helpdesk@botany.ubc.ca
Phone: 604-827-1599
In Person: room 1322 in the Biological Sciences Building South Wing