Welcome to the Botany IT website
Here you will find information about the IT support team, current projects, services and resources, policies and processes, contact information, and more. Botany IT is here to provide technical resources, services, and support to help everyone in the Botany department work efficiently. To learn about how we can help you, please check out our services and the rest of the site.
HOW TO GET HELP FROM US?
Ways to contact us:
Submit a ticket to Botany IT helpdesk
Email: helpdesk@botany.ubc.ca
Phone: 604-827-1599
In Person: room 1322 in the Biological Sciences Building South Wing
- UBC Network Maintenance - Aug 25, 2024, 10:00-17:00 PT
- UBC IT Network Maintenance Migrate AWS Connection August 18, 2024, 10:00-17:00 PT
- Vancouver Point Grey UDC Network Maintenance July 30, 2024, 19:00-23:59 PT
- UBC Identity Provider Maintenance July 30, 2024 07:00 - 08:00 PT
- EduCloud Dashboards Maintenance July 29, 2024, 9:30-17:00 PT
- UBC IT Confluence Upgrade July 28, 2024, 11:00-15:00 PT
- Workday Scheduled Weekly Maintenance, July 26 2024, 21:00 PT to July 27 2024, 01:00 PT
- AccessUBC Upgrade July 26, 2024, 09:00 PT to July 28, 2024, 17:00 PT
- UBC IT Network Maintenance - UBC Vancouver myVPN Upgrade July 25, 2024, 20:00-23:59 PT
- UBCIT eSAM Servers Maintenance July 25, 2024 20:00-23:00 PT
- Educloud Server Maintenance July 25, 2024, 13:00-15:00 PT
- Multiple UBC Websites Inaccessible, July 24, 2024, 07:15 PT
- UBC IT Network Maintenance Core Switch Upgrade July 24, 2024, 20:30 PT to July 25, 2024, 01:30 PT
- Hybrid Cloud Service Maintenance July 24, 2024, 10:00-15:00 PT
- macOS Self Service (JAMF) Unavailable For Some Users July 23, 2024, 15:00 PT
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