To use the Ricoh/HP printers, you need a registered CWL account and at least one valid speedchart. Please feel free to contact us at firstname.lastname@example.org to register or find out more information about your account.
Blue Jeans Conferencing
BlueJeans provides an interoperable cloud-based video meetings service that connects many users across different devices. We can provide video conferencing session for up to 25 participants globally.
Botany Backup Service has been discontinued on March 31, 2021.
UBC Botany IT
Botany IT Bulletin
- Backup Service Decommissioned
Botany Backup Service has been discontinued on March 31, 2021.
- Backup Service outage
Currently our inSync Backup Service is not working. We are investigating the cause. We will update you the progress ASAP.
- Print service planned outage
We plan to install a new SSL certificate in our print management server (AKA PaperCut server) at 12 PM on Friday, July 12, 2019. After installing this new SSL certificate, we will have to manually reconnect all associated devices to the print management server, which will take 10 to 15 minutes each. This will affect […]
- UBC Enhanced CWL (Multi-factor Authentication)
On May 31, 2019, Faculty of Science board UBC Enhanced CWL For more info about UBC Enhanced CWL please check https://privacymatters.ubc.ca/learn-about-enhancedcwl
- Botany websites unavailable for updates.
All Botany Drupal websites (botany.ubc.ca, in.botany.ubc.ca, db.botany.ubc.ca) are not available between 3-5pm on Wednesday, Mar 13, 2019.
- Botany Drupal websites update
All Botany Drupal websites will be unavailable briefly between 4-5PM on Wednesday, Feb 20 for security updates.
- We are moving into UDC!
After long waiting in the queue, we finally get hold of our rack in the UBC Data Centre in the Pharmaceutical Sicences Building. We are moving our servers into this state-of-art facility.
- Botany Backup Service back to normal
Due to backup storage system migration request by UBC IT, Botany Backup service was unavailable for a few days. It took more time to migrate than we expected. But finally this service is back to normal since early on Saturday, Feb 9.
- Botany websites maintenance – done
Several Botany websites were temporary unavailable for maintenance. Now we have applied the security patches. Everything should be back to normal.
- Backup service recovered
Botany backup service is now back to work around 3PM on Jan 16, 2019. There was some storage problem. We contacted UBC IT, and they have fixed the problem.
UBC IT Bulletin
- COMPLETED : Workday Scheduled Quarterly Maintenance and Weekly Service Update October 15, 2021, 23:00 PT to October 16, 2021, 11:00 PT
Completed : The scheduled maintenance has been completed. October 16, 2021 – 11:01 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. October 15, 2021 – 23:05 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. October 15, 2021 – 22:00 PT Scheduled : Please be advised […]
- IDENTIFIED : Outage of public-facing applications, October 15, 2021, 00:28 PT
Identified : Resolved: The Academic Calendar is now up and running now: https://www.calendar.ubc.ca/. Identified: The following applications are still experiencing an outage: Online Notetaker Application: https://secure.students.ubc.ca/access/requestnotetaker/index.cfm Go Global Incoming student form (EXCH): https://secure.students.ubc.ca/global/apply.cfm Go Global Visiting international research application (VIRS): https://secure.students.ubc.ca/global/virs.cfm Go Global Tec de Monterrey Joint Program application (TEC): https://secure.students.ubc.ca/global/tec.cfm Go Global Student Report: […]
- ORAN Maintenance October 16, 2021, 08:00-10:00 PT
From: 08:00am PT Saturday, October 16, 2021 To: 10:00am PT Saturday, October 16, 2021 Reason: CANARIE and BCNET will be performing software upgrades to the optical network infrastructure in Victoria. Effects: The backbone network segments between Seattle-Victoria and Victoria-Vancouver will be under maintenance during this window. For all Vancouver Island members, all ORAN […]
- SCHEDULED : UBC Vancouver Network Maintenance October 16, 2021, 21:00 PT to October 17, 2021, 06:00 PT
Scheduled : UBC IT NMC team will be performing network maintenance on Vancouver campus from October 16, 2021, 21:00 PT to October 17, 2021, 06:00 PT. During the upgrade, Internet and campus network connectivity may be affected. The stakeholders for affected networks have been notified in advance. September 14, 2021 – 14:59 PT See https://status.it.ubc.ca […]
- SCHEDULED : UBC SharePoint Maintenance Thursday, October 21, 2021 20:00 PT to Friday, October 22, 2021 02:00 PT
Scheduled : On Thursday, October 21, 2021 from 20:00 PT to Friday, October 22, 2021 02:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint sites may not be accessible. October 15, 2021 – 21:30 PT See https://status.it.ubc.ca for further details.
- COMPLETED : Okanagan Campus Network Maintenance October 15, 2021, 06:00-06:30 PT
Completed : The scheduled maintenance has been completed. October 15, 2021 – 06:30 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. October 15, 2021 – 06:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. October 15, 2021 – 05:00 PT Scheduled : BCNET will be […]
- COMPLETED : UBC SharePoint Maintenance Friday, October 15, 2021 00:00 PT to 02:00 PT
Completed : The scheduled maintenance has been completed. October 15, 2021 – 02:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. October 15, 2021 – 00:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. October 14, 2021 – 23:00 PT Scheduled : On Friday, October […]
- BCNET Network Maintenance October 15, 2021, 06:00-06:30 PT
From: 06:00am PT Friday, October 15, 2021 To: 06:30am PT Friday, October 15, 2021 Reason: BCNET will be performing Network Maintenance to replace Hardware in BCNET Kelowna Core Router. Effects: The hardware replacement will affect the following Member sites/services: UBC Okanagan – Oran/Transit Re-route UBC Okanagan ARC – all services Okanagan College – Kelowna Centre for Innovation Okanagan […]
- BCNET KELTX (KLWN1) Rack 2, Rack 3, Rack 4 and Rack 5 Power Distribution Units Replacement on October 15, 2021 06:00-20:00 PT
From: 06:00 PT Friday, October 15, 2021 To: 20:00 PT Friday, October 15, 2021 Reason: BCNET will be replacing eight End-of-Life Power Distribution Units in the Rack 2, Rack 3, Rack 4 and Rack 5 at the BCNET Kelowna Exchange, KELTX (KLWN1). Effects: This activity is not expected to be service affecting. The following equipment in these racks […]
- RESOLVED : RESOLVED : iPeer Service Outage October 14, 2021 14:55PT – 15:35PT
Resolved : The UBC iPeer service was temporarily unavailable on October 14, 2021 from 14:55PT – 15:35PT. UBC IT Technicians have worked quickly to resolve the issue and restore service. October 14, 2021 – 16:18 PT See https://status.it.ubc.ca for further details.