Print Service
To use the Ricoh/HP printers, you need a registered CWL account and at least one valid speedchart. Please feel free to contact us at helpdesk@botany.ubc.ca to register or find out more information about your account.
Blue Jeans Conferencing
BlueJeans provides an interoperable cloud-based video meetings service that connects many users across different devices. We can provide video conferencing session for up to 25 participants globally.
Backup Service
Botany Backup Service has been discontinued on March 31, 2021.
UBC Botany IT
Botany IT Bulletin
- Backup Service Decommissioned
Botany Backup Service has been discontinued on March 31, 2021. - Backup Service outage
Currently our inSync Backup Service is not working. We are investigating the cause. We will update you the progress ASAP. - Print service planned outage
We plan to install a new SSL certificate in our print management server (AKA PaperCut server) at 12 PM on Friday, July 12, 2019. After installing this new SSL certificate, we will have to manually reconnect all associated devices to the print management server, which will take 10 to 15 minutes each. This will affect […] - UBC Enhanced CWL (Multi-factor Authentication)
On May 31, 2019, Faculty of Science board UBC Enhanced CWL For more info about UBC Enhanced CWL please check https://privacymatters.ubc.ca/learn-about-enhancedcwl - Botany websites unavailable for updates.
All Botany Drupal websites (botany.ubc.ca, in.botany.ubc.ca, db.botany.ubc.ca) are not available between 3-5pm on Wednesday, Mar 13, 2019. - Botany Drupal websites update
All Botany Drupal websites will be unavailable briefly between 4-5PM on Wednesday, Feb 20 for security updates. - We are moving into UDC!
After long waiting in the queue, we finally get hold of our rack in the UBC Data Centre in the Pharmaceutical Sicences Building. We are moving our servers into this state-of-art facility. - Botany Backup Service back to normal
Due to backup storage system migration request by UBC IT, Botany Backup service was unavailable for a few days. It took more time to migrate than we expected. But finally this service is back to normal since early on Saturday, Feb 9. - Botany websites maintenance – done
Several Botany websites were temporary unavailable for maintenance. Now we have applied the security patches. Everything should be back to normal. - Backup service recovered
Botany backup service is now back to work around 3PM on Jan 16, 2019. There was some storage problem. We contacted UBC IT, and they have fixed the problem.
UBC IT Bulletin
- COMPLETED : UBC Student and Alumni Mail (SAM) Service Maintenance January 17, 2022, 18:00 PT to 23:00 PT
Completed : The scheduled maintenance has been completed. January 17, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. January 17, 2022 – 18:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. January 17, 2022 – 17:00 PT Scheduled : On January 17, […] - COMPLETED : UBC Faculty and Staff Email (FASmail) Service Maintenance January 17, 2022, 18:00 PT to 23:00 PT
Completed : The scheduled maintenance has been completed. January 17, 2022 – 23:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. January 17, 2022 – 18:01 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. January 17, 2022 – 17:00 PT Scheduled : On January 17, […] - RESOLVED : EduCloud Server Management Portal Issue January 17, 2021 12:10 PT
Resolved : The issue has been resolved as of 13:10 PT. January 17, 2022 – 13:34 PT Investigating : We are continuing to investigate this issue. January 17, 2022 – 13:02 PT Investigating : We are continuing to investigate this issue. January 17, 2022 – 13:01 PT Investigating : We are continuing to investigate this […] - EduCloud Server Management Portal Issue January 17, 2021 12:10 PT
We are currently experiencing an issue with EduCloud Server Management Portal and are working with the vendor to address the issue. VM management tasks such as provisioning, resource changes, snapshots and console access are unavailable. Please note that running workloads and services are not affected and that you can continue to manage your VMs via […] - COMPLETED : Workday Scheduled Weekly Maintenance January 14, 2022, 23:00 PT to January 15, 2022, 03:00 PT
Completed : The scheduled maintenance has been completed. January 15, 2022 – 03:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. January 14, 2022 – 23:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. January 14, 2022 – 21:59 PT Scheduled : Please be advised […] - Urban/Rogers Dark Fiber Splicing in Downtown Vancouver on January 17, 2022, 08:00-18:00 PT
From: 08:00 PT Monday, January 17, 2022 To: 18:00 PT Monday, January 17, 2022 Reason: This is a treat notification for the following activity. Rogers’ contractor will be doing some dark fiber splicing in the splice cases US270 and CS0019 (BCNET cable ID’s are SM-FO-19, SM-FO-20, SM-FO-28, SM-FO-87, SM-FO-89 and SM-FO-90) at the intersection between Victoria Drive & East Hastings Street in Vancouver on […] - Urban/Rogers Dark Fiber Splicing and Testing in Downtown Vancouver on January 18, 2022, 08:00-18:00 PT
From: 08:00 PT Monday, January 18, 2022 To: 18:00 PT Monday, January 18, 2022 Reason: This is a treat notification for the following activity. Rogers’ contractor will be doing some dark fiber splicing in the splice cases FOSCs# 10486178 (BCNET cable ID’s are SM-FO-19, SM-FO-20, SM-FO-28, SM-FO-87, SM-FO-89 and SM-FO-90) at the intersection between Victoria Drive & East Hastings Street in Vancouver on Monday, […] - RESOLVED : RESOLVED: Brief iPeer and Sauder Moodle outage January 12, 2022, 22:00-22:20 PT
Resolved : At approximately 22:00 PT on January 12th, 2022, there was a brief outage of iPeer and the Sauder Executive Education Moodle. The issue has been resolved and both platforms are operating normally. We apologize for any disruption, and if you are still seeing any issues with accessing iPeer or Moodle, please contact us […] - SCHEDULED : UBC SharePoint Maintenance Tuesday, January 18, 2022 20:00 PT to Wednesday, January 19, 2022 02:00 PT
Scheduled : On Tuesday, January 18, 2022 from 20:00 PT to Wednesday, January 19, 2022 02:00 PT, the UBC SharePoint Software as a Service (SaaS) service will be undergoing maintenance. During this maintenance window, SharePoint sites may not be accessible. January 12, 2022 – 21:27 PT See https://status.it.ubc.ca for further details. - SCHEDULED : Okanagan Campus Network Drives Maintenance February 21, 08:00-16:00 PT
Scheduled : The Okanagan campus network drives: TeamShare (K Drive) , Research Share (P Drive) and Home Drive (H Drive) will be undergoing maintenance on Monday, February 21, 2022 from 08:00-16:00 PT. No end user impact is expected during this window. January 12, 2022 – 21:25 PT See https://status.it.ubc.ca for further details.