Welcome to the Botany IT website
Here you will find information about the IT support team, current projects, services and resources, policies and processes, contact information, and more.
Botany IT is here to provide technical resources, services, and support to help everyone in the Botany department work efficiently.
To learn about how we can help you, please check out our services and the rest of the site.
All Botany Drupal websites will be unavailable briefly between 4-5PM on Wednesday, Feb 20 for security updates.
Due to backup storage system migration request by UBC IT, Botany Backup service was unavailable for a few days. It took more time to migrate than we expected. But finally this service is back to normal since early on Saturday, Feb 9.
Several Botany websites were temporary unavailable for maintenance. Now we have applied the security patches. Everything should be back to normal.
Botany backup service is now back to work around 3PM on Jan 16, 2019. There was some storage problem. We contacted UBC IT, and they have fixed the problem.
All Botany Drupal Websites (www.botany.ubc.ca, in.botany.ubc.ca, and db.botany.ubc.ca) are taken offline for security updates from 10AM-12PM on Wednesday, Apr25.
HOW TO GET HELP FROM US?
Ways to contact us:
Submit a ticket to Botany IT helpdesk
In Person: room 1322 in the Biological Sciences Building South Wing
- EAD Domain Services Maintenance – Feb 19, 2019, 18:30 PT – Feb 22, 2019, 23:00 PT
- Wireless Authentication Infrastructure Migration February 20, 2019, 10:00 to February 22, 2019 22:00
- PeopleSoft HRMS Maintenance February 22, 2019 17:00 PT to February 24, 2019 23:59 PT
- Engineering Management & Education Network Upgrade February 23, 2019, 07:00-10:00 PT
- UBC IT myDNS Service Maintenance February 23, 2019, 09:00-15:00 PT
- PeopleSoft HRMS Reporting Maintenance February 24, 2019, 12:00-23:59 PT
- ToolVox Service Maintenance February 25, 2019, 10:30-13:00 PT
- UBC Robson Square Phone Service Maintenance Feburary 26, 2019, 00:00-06:00 PT
- UBC network appliance evaluation February 26, 2019, 09:00 PT to February 27, 2019, 16:00 PT
- Routine patching: BCNET Information Technology Maintenance February 28, 2019, 21:00 – 23:59 PDT
- EduCloud Server Maintenance March 2, 2019, 06:00-08:00 PT
- RESOLVED: IAPv2 Connectivity Issue February 22, 2019 15:10 PT
- RESOLVED: Eduroam Connectivity Issues at VGH February 22, 2019, 1125 PT
- UBC IT Network Maintenance – NGFW Maintenance February 22, 2019, 07:00-08:00 PT
- UBC Vancouver Faculty and Staff Email (FASmail) Service Maintenance February 20, 2019, 20:00 PT to February 21, 2019, 23:59 PT