Print Service
To use the Ricoh/HP printers, you need a registered CWL account and at least one valid speedchart. Please feel free to contact us at helpdesk@botany.ubc.ca to register or find out more information about your account.
Blue Jeans Conferencing
BlueJeans provides an interoperable cloud-based video meetings service that connects many users across different devices. We can provide video conferencing session for up to 25 participants globally.
Backup Service
Botany Backup Service has been discontinued on March 31, 2021.
UBC Botany IT
Botany IT Bulletin
- Backup Service Decommissioned
Botany Backup Service has been discontinued on March 31, 2021. - Backup Service outage
Currently our inSync Backup Service is not working. We are investigating the cause. We will update you the progress ASAP. - Print service planned outage
We plan to install a new SSL certificate in our print management server (AKA PaperCut server) at 12 PM on Friday, July 12, 2019. After installing this new SSL certificate, we will have to manually reconnect all associated devices to the print management server, which will take 10 to 15 minutes each. This will affect […] - UBC Enhanced CWL (Multi-factor Authentication)
On May 31, 2019, Faculty of Science board UBC Enhanced CWL For more info about UBC Enhanced CWL please check https://privacymatters.ubc.ca/learn-about-enhancedcwl - Botany websites unavailable for updates.
All Botany Drupal websites (botany.ubc.ca, in.botany.ubc.ca, db.botany.ubc.ca) are not available between 3-5pm on Wednesday, Mar 13, 2019. - Botany Drupal websites update
All Botany Drupal websites will be unavailable briefly between 4-5PM on Wednesday, Feb 20 for security updates. - We are moving into UDC!
After long waiting in the queue, we finally get hold of our rack in the UBC Data Centre in the Pharmaceutical Sicences Building. We are moving our servers into this state-of-art facility. - Botany Backup Service back to normal
Due to backup storage system migration request by UBC IT, Botany Backup service was unavailable for a few days. It took more time to migrate than we expected. But finally this service is back to normal since early on Saturday, Feb 9. - Botany websites maintenance – done
Several Botany websites were temporary unavailable for maintenance. Now we have applied the security patches. Everything should be back to normal. - Backup service recovered
Botany backup service is now back to work around 3PM on Jan 16, 2019. There was some storage problem. We contacted UBC IT, and they have fixed the problem.
UBC IT Bulletin
- SCHEDULED : Workday Scheduled Weekly Maintenance July 23, 2021, 23:00 PT to July 24, 2021, 03:00 PT
Scheduled : Please be advised that on July 23, 2021, 23:00 PT to July 24, 2021, 03:00 PT, Workday will be undergoing scheduled maintenance as part of its weekly service update. During the scheduled maintenance period, Workday will be unavailable for use. For tips and helpful hints, known and recently resolved issues, upcoming scheduled maintenance […] - BCNET / CANARIE Network Infrastructure Maintenance July 19, 2021, 08:00 PT – August 20, 2021, 17:00 PT
From: 08:00am PT Monday July 19, 2021 To: 17:00pm PT Friday August 20, 2012 Reason: Threat notification: BCNET and CANARIE are performing equipment upgrades to the optical network infrastructure. The maintenance is scheduled in a rolling timetable across the following network segments: Vancouver-Kelowna, Kelowna-Kamloops, Kamloops-Calgary, Seattle to Victoria and Victoria to Vancouver. Effects : The current […] - COMPLETED : DR EduCloud Server Maintenance July 22, 2021, 14:00-18:00 PT
Completed : The scheduled maintenance has been completed. July 22, 2021 – 18:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. July 22, 2021 – 14:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. July 22, 2021 – 13:00 PT Scheduled : Scheduled maintenance on […] - COMPLETED : Kamloops Q9 Storage Cluster Maintenance July 19, 2021, 10:00 PT to July 20, 2021, 17:00 PT
Completed : The scheduled maintenance has been completed. July 21, 2021 – 20:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. July 19, 2021 – 10:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. July 19, 2021 – 09:00 PT Scheduled : The Kamloops Q9 […] - COMPLETED : EduCloud Server (UBC IT Development) Maintenance July 20, 2021, 14:00-18:00 PT
Completed : The scheduled maintenance has been completed. July 20, 2021 – 18:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. July 20, 2021 – 14:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. July 20, 2021 – 13:00 PT Scheduled : Scheduled maintenance on […] - SCHEDULED : UBC Library Online Fine Payments System Launch July 26, 2021, 09:00-11:00 PT
Scheduled : UBC Library’s new Online Fine Payments System will launch on July 26, 2021, at 11:00 PT, simplifying the process of fine payments for library users. At launch, all UBC Library cardholders will be able to log into the new system using their Campus-Wide Login (CWL) or their UBCcard Library Barcode and PIN, including […] - SCHEDULED : Open Collections Delivery Service enhancement July 27, 2021, 21:00 – 22:00 PT
Scheduled : UBC Library’s Digital Projects & Services and IT teams are pleased to announce a significant update to the Open Collections website, to launch on July 27, 2021, 21:00 PT. Based on feedback and usage data collected since Open Collections first launched in 2015, this update is designed to enhance the performance and usability […] - BCNET / CANARIE Backbone Network Maintenance in Victoria (VICTX) on August 7, 2021 08:00 – 16:00 PT
The backbone network segments between Seattle-Victoria and Victoria-Vancouver will be under maintenance during this window. For all Vancouver Island members, all ORAN and Peering services at the BCNET Victoria Exchange, VICTX, will be impacted. Planned downtime for the affected services is 8 hours. The Internet Transit services at VICTX will not be impacted and will stay operational […] - COMPLETED : Integration Enablement Centre services maintenance for Amazon Web Services PostgreSQL Database on July 19, 16:00 – 20:00 PT
Completed : The scheduled maintenance has been completed. July 19, 2021 – 20:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. July 19, 2021 – 16:00 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. July 19, 2021 – 15:00 PT Scheduled : The Integration Enablement […] - COMPLETED : VisualRatex Software Maintenance July 19, 2021 05:30 – 09:00 PT
Completed : The scheduled maintenance has been completed. July 19, 2021 – 09:00 PT In_progress : Scheduled maintenance is currently in progress. We will provide updates as necessary. July 19, 2021 – 05:30 PT Scheduled : Maintenance will begin as scheduled in 60 minutes. July 19, 2021 – 04:30 PT Scheduled : VisualRatex will be […]