Botany IT Bulletins
April 25, 2018
All Botany Drupal Websites (www.botany.ubc.ca, in.botany.ubc.ca, and db.botany.ubc.ca) are taken offline for security updates from 10AM-12PM on Wednesday, Apr25.
March 27, 2018
As requested by UBC IT, we will take all three Botany Drupal websites (botany.ubc.ca, in.botany.ubc.ca, db.botany.ubc.ca) offline at 10am tomorrow (Wednesday, Mar 28th), so that we can install security patches to fix a highly critical security vulnerability. All three websites are scheduled to be offline for around 2 hours. If you are managing your own […]
February 21, 2018
For a FASmail email address that ends with @ubc.ca to receive emails from external email addresses (such as Gmail or Yahoo mail addresses), it must be listed under the UBC directory (https://www.directory.ubc.ca/index.cfm). This rule has caused several of our users unable to receive emails from external users. If you are using a FASmail account end […]
Email accounts hosted outside Canada (e.g. Gmail, Hotmail, Yahoo, iCloud) cannot be used for work purposes
January 26, 2018
“Email accounts hosted outside Canada (e.g. Gmail, Hotmail, Yahoo, iCloud) cannot be used for work purposes.” said the University Counsel and the Chief Information Officer. You can find more information at https://universitycounsel.ubc.ca/files/2015/05/Fact-Sheet-Privacy-of-Email-Systems.pdf .
December 6, 2017
As approved by the Head of Botany, Botany IT will use the new user/account management procedure. Start on Dec 15, 2017: Botany IT staff will only accept request directly from the managing administrator for adding/removing of speedchart(s). Botany IT staff will only accept request directly from the research grant holder (PI) for provision/de-provision of user […]
December 1, 2017
If you obtained Adobe Acrobat DC or Creative Cloud through Botany IT or other IT unit in UBC, you won’t be able to use your Adobe application and will be asked to sign in with your Adobe ID. To fix this problem, we have obtained the re-serialization utility from UBC IT to reactive your Adobe […]
November 6, 2017
We have renewed our SSL certificate for botany.ubc.ca and in.botany.ubc.ca website. Both sites are working normally now. Thanks for your patience.
October 30, 2017
We received reports that some UBC FASmail addresses cannot receive emails from external senders. This is a known issue due to UBC FASmail security settings. We will verify the settings for all Botany members in the next few weeks. But if you experience this problem, please contact Botany IT at email@example.com so that we can […]