Rule for addresses to receive external emails

For a FASmail email address that ends with to receive emails from external email addresses (such as Gmail or Yahoo mail addresses), it must be listed under the UBC directory ( This rule has caused several of our users unable to receive emails from external users. If you are using a FASmail account end with address, please take a few minutes to go to , then type in your email address beside “Email:” under the “Find a Person” block, then click either search button. No further action is needed if the system return your record, otherwise please contact Botany IT at , and we will add a record in for you.

Please note this won’t affect those use or addresses, or Zoology email account (with or email address).