New print service user/account management procedure

As approved by the Head of Botany, Botany IT will use the new user/account management procedure. Start on Dec 15, 2017:

1. Botany IT staff will only accept request directly from the managing administrator for adding/removing of speedchart(s).
2. Botany IT staff will only accept request directly from the research grant holder (PI) for provision/de-provision of user account accessing a research speedchart.
3. Botany IT staff will only accept request directly from the managing administrator for provision/de-provision of user account accessing a non-research speedchart.

If user send in request against these three rules, Botany IT staff will:

1. Explain there are new rules start on Dec 15, 2017;
2. Suggest them either contact the PI for accessing a research speedchart, or contact the administrator (or both administrator if not clear which one) for any other speedcharts;
3. If they need immediate access for some urgent print/copy job, point them to Botany Office Admin staffs, so those admin staffs can print/copy for them and do a cost recovery later.