UBC email address not receiving emails from external senders
We received reports that some UBC FASmail addresses cannot receive emails from external senders. This is a known issue due to UBC FASmail security settings. We will verify the settings for all Botany members in the next few weeks. But if you experience this problem, please contact Botany IT at helpdesk@botany.ubc.ca so that we can […]
Ricoh printer in WesBrook 220A back to normal
The Ricoh printer in WesBrook 220A is back to normal. The fuser unit was damaged due to a melt transparency sheet. To print a transparency sheet, you must: Use only laser printer compatible transparency sheets (such as Apollo Laser Printer Transparency Sheets) Use the bypass tray of the printer to print transparency sheets. Change paper […]
Biodiversity HP M630z multi-functional printer boarding PaperCut system
Finally we have resolved all technical issues, and waiting for the last licensing issue to be fixed hopefully next week. the HP M630z multi-functional printer in Biodiversity room 229 is expected to be integrated into the PaperCut system next week. Further notice will be sent out with more details.
Wifi Protected Access II (WPA2) vulnerability
You may have heard about the Wifi vulnerbility from news. UBC IT is in the process of applying infrastructure workarounds and/or patches as recommended by vendors. But you will have to patch your own wireless router and computers when the security patch is ready from the vendors. We will update you if there is further […]
Backup slave server disk space low
Due to increasing data volume, our secondary backup server is running out of space again. We are still working on this issue. But we have already regain some space and was able to resume the backup to this server. For now, backup users have their data backed up to both backup servers. We will update […]